Frequent questions and answers

How to contact you? 
Send us your question to hello@alpeeyewear.com 

Shipping

What is the delivery time?
Within the Nordic countries, our delivery time is 2-7 working days. Outside the Nordic countries, the delivery time is approx. 10-15 working days.

What is the shipping cost for my order?
We have free shipping over 50 euros. If you shop below this amount, a shipping cost will be added. At checkout you can see all current shipping prices. Any import tax is the responsibility of the buyer.

Returns & complaints

How do I return an item?
Read more under the Returns.

My product is not correct/defective. How do I advertise?
Sad to hear! Send us a email to hello@alpeeyewear.com and we'll get back to you as quickly as we can. Be sure to clearly state your name, address, e-mail address, order number and which goods the return applies to for prompt handling.