As a consumer of our products you are always entitled to return your goods in 14 days from when you receive the products.
You as a customer are obligated to cover the cost for the return, and the right to return the product is only applicable if the products are returned in condition it was sent.
You as a customer are responsible for the risk of the condition when returning therefor it’s important that you pack it well and also ship it traceable.
Mark the return clearly with ALPE EYEWEAR AB A, also write your name and email address. Send the package to :
ALPE Eyewear AB
575 38 Eksjö
As a consumer you are always entitled according Swedish law for up to three years to make a complaint for a product.
The complaint, shall none the less be made within a reasonable time frame from the time the eventual problem is discovered.
The right of complaint is not applicable to normal wear or aging of the product, but only to stated flaws and defects that can be related to production.